PROCESSING TIME:

Orders are usually processed the next business day and on average orders are delivered between 48-72 hours on business days. Weekends and vacations may affect shipping times.

Please note that we do not ship on weekends or holidays.

When you receive your order confirmation you will be informed of the approximate delivery date. In case we are out of stock but it is expected that we will have it soon, we will inform you about this circumstance and if you continue with the purchase the delivery date may vary according to this circumstance.

SHIPPING

We can deliver to the countries that appear in the shipping address on the payment page. However, for possible deliveries to other locations, please contact GAMT S.R.O at the following e-mail: HOLA@BOBYGREEN.COM..

Average delivery times are around 48-72 hours.

We cannot guarantee delivery times but we will do our best to ensure that the transport companies meet these deadlines.

COSTS/TRANSPORT COMPANY

 

We use Correos Express

Shipping is free of charge for orders over €40 on the Peninsula and €100 on the Canary Islands and Balearic Islands. Orders below € 40 have a cost that varies between € 3.90 and € 12.90, depending on the country of delivery, which will be informed before payment.

GENERAL CONDITIONS (contractual version)

We can deliver to the countries listed in the shipping address on the payment page. However, for possible deliveries to other locations, please contact GAMT S.R.O  at the following e-mail address: HOLA@BOBYGREEN.COM.

 

When you receive the order confirmation you will be informed about the approximate delivery date. In case it is not in stock but it is foreseen that we will have it soon, we will inform you about this circumstance and if you continue with the purchase the delivery date may vary according to this circumstance.

 

We use Correos Express as the main shipping company, together with the main shipping companies in the market in each country. According to their procedures when they can not deliver the product either by failure in the address or because at the destination they do not find anyone to take charge of the order, they will leave a note indicating that they have proceeded to make the delivery without success and the contact where you can go to pick up the product or find out when it will be received again if requested by the user.

 

If the delivery process is delayed by negligence of the user may be an additional charge for such concept.

 

On the other hand, we are not responsible for delays or suspension of services due to force majeure, understood as such and without this being a closed catalog: strikes, fires, natural disasters, epidemics, impossibility of use of means of transport or communications or because the legislation does not allow it.

 

These impeditive periods in which the service cannot be performed shall not be counted as such and the term to comply with the obligation to deliver the goods or service shall be extended.